Terms
Terms and Conditions and Website Terms of Use
Welcome to the Meteo-Tech website at www.meteo-tech.co.il (the “Website”).
Meteo-Tech Meteorological Services Ltd. and/or Meteo-Tech Ltd., as applicable (the “Company” or “Meteo-Tech”), supplies measurement equipment, laboratory equipment, meteorological systems, environmental and air quality monitoring equipment, industrial equipment and control systems, hydrometric and geotechnical solutions, transportation systems, weather forecasting services, climatology services, calibration services, consulting, and other professional services.
1. Introduction
1.1 Use of the Website is subject to these Terms of Use. Browsing the Website, submitting details, requesting information or a quotation, ordering a product or service, or otherwise using the Website constitutes acceptance of these Terms.
1.2 These Terms apply to all use of the Website, whether through a computer, mobile phone, tablet, or any other device, and whether through the Internet or any other means of communication.
1.3 A user who does not agree to these Terms should refrain from using the Website.
1.4 These Terms may occasionally use gender-specific wording for convenience only and apply equally to all genders.
1.5 The Company may update or amend these Terms from time to time at its discretion and in accordance with applicable law.
1.6 The binding version of these Terms is the version published on the Website at the time of use.
1.7 Use of the Website and any actions having legal or commercial significance are intended for persons aged 18 or older and for corporations and legal entities authorised to enter into agreements under applicable law.
1.8 An action performed by a minor without the approval of a parent or legal guardian shall not bind the Company, subject to applicable law.
2. Purpose of the Website
2.1 The Website is intended to provide information about Meteo-Tech, its products and services, including measurement equipment, laboratory equipment, meteorological systems, environmental monitoring systems, industrial instrumentation, control systems, forecasting services, calibration services, consulting services, and other professional solutions.
2.2 Some of the products and services presented on the Website are supplied by the Company’s manufacturers, suppliers, and professional partners in Israel and abroad.
2.3 The Company makes reasonable efforts to present accurate and up-to-date information on the Website. However, errors, inaccuracies, incomplete information, or information that has not yet been updated may occur.
2.4 Information appearing on the Website does not constitute a commercial or technical commitment by the Company unless expressly stated otherwise in writing in a quotation, technical specification, approved order, or agreement between the Company and the customer.
2.5 Availability of products, models, accessories, and services may vary depending on inventory, manufacturer availability, import conditions, personnel availability, technical conditions, and other factors.
2.6 Before placing an order, the customer is responsible for verifying that the product or service is suitable for its needs, operating conditions, intended application, and relevant professional requirements.
3. Use of the Website
3.1 The Website may not be used for any unlawful, harmful, misleading, or otherwise improper purpose, or in any manner that may harm the Website, the Company, or any third party.
3.2 Website content may not be automatically copied, scanned, collected, or extracted using robots, crawlers, scrapers, automated software, or similar means without the Company’s prior written consent.
3.3 No action may be taken that could disrupt the operation of the Website, its servers, information systems, or security systems.
3.4 A user who submits details through the Website undertakes to provide accurate, complete, and up-to-date information.
3.5 The Company may restrict or prevent access to the Website or any part of it in the event of unreasonable use, use contrary to these Terms, or an attempt to damage the Website or the Company’s systems.
3.6 The Company does not guarantee that the Website will be available at all times or that its operation will be uninterrupted or error-free.
3.7 The Company may suspend the Website or any part of it for maintenance, upgrades, security purposes, or the handling of technical faults.
4. Professional Information on the Website
4.1 Professional, technical, meteorological, environmental, engineering, or scientific information appearing on the Website is provided for general informational purposes only.
4.2 Information on the Website should not be regarded as a substitute for specific professional advice, engineering design, professional inspection, meteorological opinion, environmental opinion, manufacturer specifications, or an assessment of equipment suitability for a particular application.
4.3 Technical data may be changed by the manufacturer without prior notice.
4.4 In the event of any discrepancy between information appearing on the Website and a quotation, order confirmation, official technical specification, or official manufacturer document, the most recent official document provided to the customer shall prevail.
5. Weather Forecasts and Meteorological Information
5.1 Forecasting services and meteorological information are based on available data, meteorological models, measurements, monitoring stations, professional information sources, and professional judgement.
5.2 By their nature, weather forecasts are professional assessments relating to future events and cannot guarantee with certainty that particular weather conditions will occur.
5.3 Forecasts may change based on new data, changes in forecasting models, or changes in actual weather conditions.
5.4 General information published on the Website should not be relied upon for decisions involving risk to human life, safety, aviation, infrastructure, maritime activity, hazardous materials, or significant financial loss without obtaining an appropriate professional service from the Company or another qualified professional.
5.5 Where a dedicated forecasting or meteorological service has been ordered, the specific terms provided in the applicable quotation or customer agreement shall apply in addition to these Terms.
6. Quotations and Orders for Products and Services
6.1 Presentation of a product or service on the Website does not constitute a binding offer to enter into a transaction.
6.2 An enquiry submitted through the Website, a contact form, or a request for quotation constitutes a request for information or an offer only.
6.3 A transaction shall bind the Company only after an official quotation or approved order has been issued by the Company and the agreed payment and commercial terms have been fulfilled.
6.4 The binding price shall be the price stated in the official quotation provided to the customer and not any price that may appear on a Website page.
6.5 Prices, specifications, models, and delivery terms may change due to manufacturer pricing, currency exchange rates, shipping costs, taxation, import costs, and other commercial changes.
6.6 Unless expressly stated otherwise, prices do not include VAT, shipping, installation, special transportation, handling, insurance, training, calibration, or additional services.
6.7 The Company may decline to accept an order or service request, subject to applicable law.
6.8 An order is subject to product availability, manufacturer availability, Company approval, and compliance with the payment terms specified in the quotation.
6.9 Where a product is manufactured or specially ordered for the customer, the order may become non-cancellable once it has been transferred to the manufacturer or production has begun, subject to applicable law.
7. Product Images and Specifications
7.1 Images, videos, illustrations, diagrams, and renderings on the Website are for illustrative purposes only.
7.2 Differences may exist between the product presented on the Website and the product actually supplied, including differences in colour, design, button placement, interface, labels, accessories, packaging, or other visual details that do not materially affect product performance.
7.3 The Company or manufacturer may update a product or make technical changes to it during the product’s lifecycle.
7.4 The binding specification shall be the specification appearing in the quotation, order confirmation, or official manufacturer technical document provided to the customer.
7.5 Before ordering, the customer is responsible for verifying the model, dimensions, ranges, accuracy, connections, operating voltage, environmental conditions, accessories, and any other feature relevant to the intended application.
8. Delivery and Shipping
8.1 Delivery dates stated in a quotation or provided to the customer are subject to the terms of the relevant transaction and availability.
8.2 Unless expressly stated otherwise, an estimated delivery date does not constitute a commitment to a specific delivery date.
8.3 Delays resulting from manufacturers, shipping companies, ports, customs, import procedures, strikes, war, security conditions, natural events, pandemics, raw material shortages, transportation restrictions, or other circumstances beyond the Company’s control shall not constitute a breach by the Company, subject to applicable law.
8.4 The customer is responsible for providing accurate address, contact, and delivery information.
8.5 Shipping, transportation, handling, crane services, insurance, or special logistics costs shall apply in accordance with the quotation.
9. Product Warranty
9.1 The warranty period and warranty terms shall be in accordance with the quotation, order confirmation, manufacturer’s terms, and documents provided to the customer.
9.2 Unless otherwise stated, the warranty is intended to cover defects occurring during normal use in accordance with the manufacturer’s instructions.
9.3 The warranty does not apply to damage caused by misuse, improper installation, dropping, impact, breakage, liquid ingress, exposure to unsuitable environmental conditions, chemical damage, improper electrical voltage, modification or repair by an unauthorised party, or any action contrary to the manufacturer’s instructions.
9.4 Consumable components, sensors, electrodes, batteries, lamps, filters, heating elements, and similar components shall be subject to the specific warranty terms applicable to the relevant product or manufacturer.
9.5 The Company may require the product to be delivered to its laboratory for inspection, repair, or warranty service.
9.6 Shipping and transportation costs associated with inspection or repair shall apply in accordance with the warranty terms and quotation.
10. Product Suitability and Risk Assessment
10.1 The customer is responsible for verifying that the product, system, or service is suitable for the intended application.
10.2 The customer is responsible for assessing working and environmental conditions, chemical compatibility, temperature and humidity conditions, fire or explosion hazards, electrical conditions, safety requirements, and any other risk associated with the application.
10.3 Where equipment is used in a critical environment, industrial process, safety system, aviation system, environmental system, process control system, or any application where failure could cause significant damage, the customer must conduct an appropriate risk assessment and implement backup and protection systems as necessary.
10.4 A professional recommendation provided by the Company does not relieve the customer of the responsibility to verify that the proposed solution is suitable for its needs and complies with applicable laws, standards, and safety requirements.
11. Service, Maintenance and Calibration
11.1 The Company may provide installation, repair, maintenance, inspection, and calibration services depending on the type of equipment and the terms of the relevant agreement.
11.2 Warranty terms applicable to a service or repair shall be in accordance with the quotation or service document provided to the customer.
11.3 In the case of calibration services, calibration results reflect the condition of the item at the time of calibration and under the conditions in which the inspection was performed.
11.4 The Company is not responsible for any change in calibration or equipment performance after delivery resulting from use, wear, storage, transportation, impact, environmental conditions, or any other handling beyond the Company’s control.
11.5 Equipment submitted for repair, inspection, or service and not collected for an extended period after notice has been given to the customer may be subject to storage fees or other treatment in accordance with Company policy and applicable law.
12. Cancellation of Transactions and Product Returns
12.1 Cancellation of a transaction shall be handled in accordance with the Israeli Consumer Protection Law, 5741-1981, the Consumer Protection Regulations (Cancellation of Transactions), 5771-2010, and any other applicable law.
12.2 A cancellation request must be submitted to the Company in writing by email to info@meteo-tech.co.il or through the Website contact form.
12.3 Product returns require prior coordination with the Company.
12.4 Where permitted by law, the Company may charge a cancellation fee at the rate prescribed by law.
12.5 A transaction may not be cancelled where the law does not provide a right of cancellation, including, where applicable, products manufactured specifically for the customer, equipment specially ordered from abroad in accordance with customer requirements, products made to measure or according to a special specification, or products that have been used, all subject to applicable law.
12.6 In the event of an alleged defect or non-conformity, the customer must contact the Company as soon as possible and allow the Company to inspect the product and address the issue.
12.7 Equipment may not be returned to the Company without prior coordination and receipt of return instructions.
13. Limitation of Liability
13.1 The Company shall not be responsible for damage resulting from use of a product or service contrary to the manufacturer’s instructions, the Company’s instructions, or generally accepted safety practices.
13.2 The Company shall not be liable for damage resulting from selection of a product that is unsuitable for the intended application where responsibility for verifying suitability rested with the customer.
13.3 To the extent permitted by law, the Company shall not be liable for indirect or consequential damages, loss of profits, loss of production, loss of information, system downtime, damage to third parties, or expenses resulting from interruption of operations.
13.4 In all cases and subject to applicable law, the Company’s liability shall not exceed the amount actually paid to the Company for the product or service giving rise to the liability.
13.5 Nothing in these Terms shall limit or exclude liability that cannot legally be limited or excluded.
14. Intellectual Property
14.1 All rights in the Website and its content, including its design, texts, images, videos, articles, catalogues, logos, trademarks, graphics, software, databases, and Website structure, belong to the Company or to third parties who have authorised the Company to use them.
14.2 Website content may not be copied, distributed, published, sold, modified, translated, reproduced, publicly displayed, or commercially used without the prior written permission of the relevant rights holder.
14.3 Manufacturer names, trademarks, and logos appearing on the Website may be the property of the relevant manufacturers or rights holders.
15. Links to External Websites
15.1 The Website may include links to websites operated by manufacturers, suppliers, partners, or other third parties.
15.2 The Company does not control the content of external websites and is not responsible for their availability, content, security, or privacy policies.
15.3 The inclusion of a link does not necessarily constitute a recommendation or endorsement by the Company of the content of the linked website.
16. Collection of Information and Privacy
16.1 When using the Website, information voluntarily provided by the user may be collected, including name, company name, telephone number, email address, and the content of an enquiry.
16.2 Technical and statistical information relating to use of the Website may also be collected, including IP address, browser type, device type, pages viewed, traffic sources, and usage data.
16.3 The information may be used to respond to enquiries, provide quotations and services, improve the Website, maintain security, perform statistical analysis, manage customer relationships, and conduct marketing activities, subject to applicable law and the Company’s Privacy Policy.
16.4 The Company may use external service providers for Website operation, data hosting, mailing, security, data analysis, and other technology services.
16.5 The Company employs reasonable and generally accepted security measures. However, no system connected to the Internet can be completely protected against intrusion or unauthorised use.
16.6 More detailed provisions regarding the use of personal information are set out in the Website’s Privacy Policy, where applicable, which forms an integral part of these Terms.
17. Cookies and Measurement Tools
17.1 The Website may use cookies and similar technologies for proper operation, security, storing user preferences, performance measurement, statistics, and improving the user experience.
17.2 The Website may use third-party services to analyse Website traffic and usage.
17.3 Users may change their browser settings regarding cookies. However, blocking certain cookies may impair some Website functions.
18. Mailing and Marketing Communications
18.1 The Company may send professional information, updates, news, offers, and marketing communications to users who have provided their consent, in accordance with applicable law.
18.2 Providing contact details through an enquiry form does not in itself constitute consent to receive marketing communications unless the user has provided such consent in a manner that complies with applicable law.
18.3 A user may request removal from a mailing list at any time by using the unsubscribe link in a message or by contacting the Company.
19. Content Created or Processed Using Artificial Intelligence
19.1 Some images, videos, renderings, animations, or marketing materials on the Website may be processed, enhanced, or generated using artificial intelligence tools (AI).
19.2 Such content is intended for illustration and marketing purposes only and does not constitute a binding technical specification.
19.3 There may be differences between a visual representation and the actual product, including differences in appearance, colour, proportions, screen displays, accessories, work environment, or other visual details.
19.4 Images or renderings should not be relied upon for purchasing decisions without reviewing the official technical specifications.
19.5 The binding specifications shall be those appearing in the quotation, order confirmation, and official manufacturer documentation.
20. Force Majeure
20.1 The Company shall not be liable for any delay or failure to perform resulting from events beyond its reasonable control, including war, states of emergency, hostilities, natural disasters, fires, floods, pandemics, strikes, infrastructure failures, import restrictions, port delays, transportation or communication disruptions, and similar events.
20.2 In such circumstances, the Company may adjust delivery or service schedules in accordance with the circumstances.
21. Breach of the Terms of Use
21.1 A user who breaches these Terms may be liable for damages caused to the Company or third parties as a result of such breach.
21.2 The Company may take any action available to it under applicable law to stop prohibited use of the Website or protect its rights.
22. Governing Law and Jurisdiction
22.1 Use of the Website and these Terms shall be governed exclusively by the laws of the State of Israel.
22.2 Jurisdiction over any dispute relating to the Website or these Terms shall lie with the competent courts in Israel, in accordance with applicable law.
23. Contact Us
For questions regarding the Website, these Terms, products, or services, please contact Meteo-Tech:
Meteo-Tech Ltd.
31 Lehi Street, Bnei Brak 5120052, Israel
Telephone: 03-6160598
Email: info@meteo-tech.co.il
Website: www.meteo-tech.co.il
These Terms of Use may be updated from time to time. The most recent version published on the Website shall be the binding version.